Help

Q?

How Can I Order?

A.

Please follow this Online Order Guide to learn how to order in our store.

Q?

Where is your shop located?

A.

At this time we only retail online. Our showroom is planned for 2017. We have two warehouses, one located in Bangkok and the other one in Pattaya.

Q?

How Can I Login?

A.

You can access to your account by following this link: http://www.shop.bangkokdjs.com/my-account/

Q?

Do you accept cash or credit cards?

A.

Sorry we only accept bank transfer to local Thai bank in advance. Pay Pal and Credit Cards will be accepted in the future.

Q?

I will be a few days for holidays in Bangkok, can you send me the equipment to my hotel?

A.

Yes, we can deliver to your hotel FREE of charge in Bangkok at your convenient day.

Q?

Do you provide VAT Refund for Tourists?

A.

No sorry. We can produce only standard VAT Invoice.

Q?

Can you tell me about the warranty for the products?

A.

Yes, the factory warranty for Pioneer Products is 1 year , and for MAGIX FX is 3 years.

Q?

Can I order from another country?

A.

Yes, you can order from neighboring countries. Please be reminded that you may need to clear Customs and any Local Taxes that may apply to you. Please check in advance with your local government office.

Q?

What shipping company do you use?

A.

We use our own vehicles, EMS, Thai Airways and Bangkok Airways.

Q?

How long it will take for my order to arrive?

A.

For Bangkok delivery, within 24 hours after your payment is confirmed. Our crew will deliver your order to your door.

 

client-receiving-controller