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098-193-2454

Help

Q?

How Can I Order?

A.

Please follow this Online Order Guide to learn how to order in our store.

Q?

Where is your shop located?

A.

At this time we only retail online. Our petit DJ Studio is located in Chonburi City and our warehouse in Ram Intra Road. MFX Asia warehouse is located in Pattaya.

Q?

How Can I Login?

A.

You can access to your account by following this link: http://www.shop.bangkokdjs.com/my-account/

Q?

How Can I Pay for the Equipment?

A.

You can pay with Thai Baht by bank transfer in advance or Bitcoin (BTC), we also accept Ethereum (ETH) and Dash (DASH).

Q?

I will be a few days for holidays in Bangkok, can you send me the equipment to my hotel?

A.

Yes, we can deliver to your hotel FREE of charge in Bangkok at your convenient day.

Q?

Do you provide VAT Refund for Tourists?

A.

Yes we can produce VAT Refund for Tourists Invoice. A copy of your Passport will be required.

Q?

Can you tell me about the warranty for the products?

A.

Yes, the factory warranty for Pioneer Products is 1 year , and for Pro Stage FX is 1 year. For second hand items satisfaction warranty is 30 days

Q?

Can I order from another country?

A.

Yes, you can order from neighboring countries. Please be reminded that you may need to clear Customs and any Local Taxes that may apply to you. Please check in advance with your local government office.

Q?

What shipping company do you use?

A.

We use our own vehicles, Kerry Logistics, Thai Airways and Bangkok Airways.

Q?

How long it will take for my order to arrive?

A.

For Bangkok delivery, within 24 hours after your payment is confirmed. Our crew will deliver your order to your door.

Q?

Can I pay using PayPal?

A.

Sorry, we are not accepting PayPal payments at this time.